Reading the Effective Manager by Mark Horstman
Does 4 things:
- Gets to know your people.
- Communicates about performance.
- Pushes work down.
- Asks for more.
Know your people through one on ones. Single most do as manager to improve – get to know strength and weakness of people. Most efficiently is meet regular. Not strategy, task assignment, resource planning or prioritization: it is in getting to know your people who has the skills and get the work done. Short term effective with threats. Retention if included sours. Do not treat everyone the same. Everyone does not want to be treated equally.
Top performers expectations are different. Most managers manage the way they want to be managed. The problem is that it only works with people like you. People and behavior is what will deliver to the organization, not system, process, computers, machines, results are the primary responsibility.
The Effective Manager